jira smart values trigger issue

{{comment.body}} - Returns the body of the comment that triggered the rule. We select the exact field we are listening out for, in this case story points. awesome commit handles everything, {{commit.url}} returns the absolute URL of the commit, e.g. Automation allows you to focus on the work that matters, removing the need to perform manual, repetitive tasks by allowing your teams to automate their tasks, processes, and workflows. Connect thousands of apps for all your Atlassian products, Run a world-class agile software organization from discovery to delivery and operations, Enable dev, IT ops, and business teams to deliver great service at high velocity, Empower autonomous teams without losing organizational alignment, Great for startups, from incubator to IPO, Get the right tools for your growing business, Docs and resources to build Atlassian apps, Compliance, privacy, platform roadmap, and more, Stories on culture, tech, teams, and tips, Training and certifications for all skill levels, A forum for connecting, sharing, and learning. For example, when setting multiple Fix Versions, then you can iterate over these using{{#changelog.fixVersion}}{{toString}}. Seeaccesing multi-value fields.Properties for versions include:name, description, archived, released, releaseDate. Whenever you want to edit a field in Jira, use the 'Edit issue' action. I'll ask one of their team to update you here. The issue smart values are used to access information related to the rules active issue, which is the issue the rule is currently acting on. {{issue.components.name}}- Returns the values in the issue'sComponentfield. {{commit.shortHash}} returns the truncated SHA1 hash of the commit, e.g. {{createdBranches.product}} - returns the products that the branches were created in. Learn more about using smart values with sections and lists. Also provides the customer portal URL for Jira Service Management issues. I found both of these smart values seemed to work: If neither of these work for you, there are a few other options in those linked questions you can try :), {{sprint.name}} returns only the sprint that started and which triggered this automation event. You could then use this to count the number of issues returned. {{pullRequest.state}} returns the state the pull request is in - Open, Merged, or Declined. Smart values allow you to access and manipulate a wide range of issue data within your site. If multiple values are changed (e.g. Learn more about list smart values. As for if and when the support will go to server, I have no idea. Learn more about list smart values. Learn more about date and time smart values. You can access an insight field's full name, key, or summary through the following smart values: You can access a Tempo Account field's properties through the following smart values: To test what your smart value returns, use the, The active issue. For example, PROJ-123. All properties available to{{issue}}are also available on this smart value. ), then type 'webhooks'. You can check this by navigating to the "Custom fields" page in theglobal admin section. For more information on when issues is available, see, Multiple comments on the active issue (this example is explained in detail in, Properties for versions include:name, description, archived, released, releaseDate, "Customer Request Type" in older instances of Jira. {{issue.affectedServices.dependentServices}}- Returns the list of services that this issue's services depend on. For example, you can set up your rule to only escalate an issue if it is high priority. {{issue.reporter.displayName}} - Returns the issue's reporter. A representation of a release/version in Jira. With the 're-fetch issue data' action (which I seldom use), I noticed that this can put the automation execution on-hold for the whole 5 seconds! Learn more about using smart values with sections and lists. Check out some common DevOps automation rules where you can use these smart values. { {issue. {{issue.resolution}} - Returns the issue's resolution. Developers. {{issue.description}} - Returns the content in the issue'sDescriptionfield. {{issue.parent.epic.summary}} - Returns the summary of the parent issue's epic. Used with: the Send web request action (Wait for response enabled). Through the dot notation you can access fields like issue type, status and custom fields (details on how you can use these to interact with Jira's REST api arehere). On successful request, you will be able access webhook response data using the available smart values. This value supportsDate and Time functions. And we have lots more automation templates and guides for you to use and learn from in the automation template library. This means that when using automation, actions often need to apply, not only to the source issue that triggered the rule, but also to any issues that are related to the source issue. Note that environment contains additional nested smart values. {{issue.issueType.name}} -Returns the issue's type, for exampleStory,Bug, orTask. This value supportsDate and Time functions, e.g. {{commit.repository.url}} returns the repositorys URL. If multiple values are changed (e.g. They enable customizing automation actions to be useful for your team and your customers. Your smart value must identify a specific attachment for this to work. Step 3: Set up the condition like this: Change the field's value to Issue Type. Hi John, thanks a lot for your quick response. Because this smart value deals with multiple items (i.e: issues usually have many comments), it can be used with the # symbol to apply the rule to each individual comment. The Atlassian Community can help you and your team get more value out of Atlassian products and practices. The following example sums all of the story points for issues returned from the JQL search. Get answers to your question from experts in the community, Smart value of trigger issue in automation. Find issues that have the same custom field date as trigger issue. A selection of smart values make Jira issue details readily available for Automation for Jira rules. {{comment.visibility.value}} - Returns the comment restriction label if any, e.g. In the dropdown menu, you simply choose the field you want to work on, including custom fields and then edit. The changed field value is available anywhere smart values are supported using the{{fieldChange}}substitution. Learn more about configuring time tracking. {{issue.Customer Request Type}} - Returns the customer request type for older Jira instances. This smart value requires an expensive reload of issue data and should only be used in situations where subsequent actions need to have visibility of the latest state of an issue, e.g. Is the IF statement available for Server version? Used with: the Clone issue, Create issue, and Create sub-tasks actions. Connect your source code management, build or deployment tool to use these smart values. In the form that is shown, enter the details for your new webhook. Accesses an insight field's full name, key, or summary. If a customer has not responded to an issue in 5 days, close the issue and leave a comment. {{issue.updated}} - Returns the date the issue was updated. Used to access the values in an issue'sFix Versionsfield. Refers to the original issue when you branch the chain. They allow you to access and manipulate almost any data in Jira. Triggers can be set to run manually, based on a condition you set or scheduled. Examples of how you can use smart values to manipulate and format dates in your Jira automation rules. You can also use the quick search (keyboard shortcut is . If this issue is a sub-task, then parent refers to the parent issue. The problem with the interface was, that it worked in two steps - first the re-open transition and then the update of fields. Because this smart value deals with multiple items (i.e: issues can have many components), it can be used with the#symbol to apply the rule to each individual component. I suspect not. See all smart values related to Assets in Jira Service Management Cloud. See all smart values that are used to insert and format numerical values using math expressions. As a result of this design, the automation got initiated while triggered by a transition, however the data needed for the automation could not be yet updated. {{comment.visibility.type}} - Returns the comment restriction type if any, e.g. Accesses the value in the issue'sAffects versions field. A list of issues that have been created in the rule. Check out how we use smart values in our Jira automation template library. For example, when an issue is transitioned you can see what status the issue transitioned from. A build represents the process in which files are converted into their final consumable form. {{issue.comments.size}} - Returns the number of comments on the issue. Simply combine these components to create rules that can do anything from auto-closing old issues to notifying specific teams when a release has been shipped. The only situation where this is necessary, is where subsequent actions need to have visibility of the latest state of the issue (e.g. {{issue.epic. {{attachment.filename}}: Returns the filename of the attachment. Create and configure Jira automation rules, Branch automation rules to perform actions on related issues, Issue data (Automation format) payload for Send Web Request, Issue data (Jira format) payload for Send Web Request action, Limitations in team-managed projects for automation rules, Permissions required for Jira Cloud automation rules, Test a Jira automation rule using the Manual trigger, Transfer Jira automation rules from one user to another, Differences between Automation in Jira Server and Jira Cloud, Examples of using math expression smart values, Examples of using smart values with dates, Examples of using smart values with lists, Examples of using smart values with text strings, Use Jira automation rules to modify issues, Convert wiki markup to HTML or plain text in Jira automation, Move an issue to another project using automation, Version created, Version updated, and Version released triggers. I created an automation that created a value in a short text field. Join now to unlock these features and more. Learn more about automation triggers. Instead using Re-fetch for Cloud slows the rule for about 1 second (or more). {{issue.parent.Epic Link}} - Returns the issue key of the parent issue's epic. Wonderful :). {addedfieldChange.valueIds}} - Returns the id/ids of new value/values added. {{assignee.displayName}} - Returns the assignee, {{reporter.displayName}} - Returns the reporter, {{issueType.name}} - Returns the issue type, {{resolution}} - Returns the resolution status, {{created}} - Returns the date the issue was created, {{updated}} - Returns the date the issue was updated, {{Story Points}} - Returns the story points for the issue (company-managed Jira Software), {{Story point estimate}} - Returns the story points for the issue (team-managed Jira Software). The problem with the interface was, that it worked in two steps - first the re-open transition and then the update of fields. Because this smart value deals with multiple items (i.e: issues can have many fix versions), it can be used with the#symbol to apply the rule to each individual fix version. "sd.public.comment".internal}} -. Learn about the concepts and procedures related to automation in Jira Cloud. Learn how to use these to interact with Jiras REST API. The three properties above can also be added to this, for example,{{issue.affectedServices.dependentServices.tier}} will return the dependent services' tiers. Used with: the Create feature flag in LaunchDarkly action. The rule is running too quickly after the issue is created. This was something we have added since the split and I suspect that the server team has not caught up. {{approval}} - Returns the name of the approval. To get a concrete example, let's consider the payload below: Here are some examples of ways to test the JSON path to get the right data in the smart values, so you can get it right on your first try! {{versions.name}}- Returns the name of the affects version. I am glad to learn that helped you. Used to access information about an issue's epic. {{changelog.summary}} - Changelog information for theSummaryfield. What third-party applications can I integrate with? {{versions.archived}}- Returnstrueif the affects version is archived, andfalseif not. Your image appears to show too many curly-brackets around the value. This smart-value allows you to access project specific attributes: Jira Service Management specific request type object that you can grab information from. Is there a smart value that returns me only the name of the trigger sprint or at least only the name of the open sprint? 2020-07-20T07:00:00.0+0000. Learn more about automation triggers. For Jira Service Management requests only. In the below example, we list each fix version that the issue has been added to, followed by the version's release date, in bullet point form. https://bitbucket.org/{7faf7dee-a29b-4faa-bbc2-d7128a6d3278}/{315a3ecb-1f18-4953-98ae-5890f93073b5}/addon/pipelines/home#!/results/7, {{build.state}} returns the state of the build. Accesses the previous issue created in the rule. {{issue.watchers.displayName}} - Returns the watcher's display name. Go to templates. For example, if the Assignee of a field changes, you could add a comment to the issue to note who the previous assignee was, and who the new assignee is. Triggers can be set to run manually, based on a condition you set or scheduled. Learn more about user smart values, {{approval.completedDate}} - Returns completion date of approval. Acording with the documentation, Automation JQL condition suport smart values. "sd.public.comment".internal}}, Best practices for optimizing automation rules, View performance insights for automation rules, Connect your automation rule to another tool. You're on your way to the next level! Learn more about date and time smart values. See all smart values that access and manipulate Jira issue data such as sprint, parent, or version. {{createdBranch.product}} - returns the product that the branch was created in (for example, Bitbucket). The URL to access the issue. {{commit.message}} returns the commit message, e.g. Use an IDE like Visual Studio Code to find the path. Jira automation - Data Center and Server (Latest), Examples of using smart values with dates, Examples of using smart values with lists, Examples of using math expression smart values, Examples of using smart values with text strings. A pull request represents proposed changes before they are integrated into an official project. Returns the value of the Jira Service Managements scale custom field. Which Jira-server version supports the use of smart value: "{{#if }} text {{/}}, or is this a Jira-cloud only functionality ? In your site, the rule actor will be set as Automation app user. You can access useful things like the previous status during a transition, Added by: Jira Triggers that contain a comment. {{issue.timetracking.timespent}} - Returns the amount of time that has been logged on the issue in the Time spent field. This applies to the legacy Insight app. E.g. Used with the Related issues condition. {{version.archived}} - Returnstrue if the version is archived, andfalse if not. Reviewing your audit logs is an effective way of debugging your rules. For example, if a rule uses the Create feature flag in LaunchDarkly action multiple times, {{flags} will return the information for all feature flags created, as a list. {{environment.name}} returns the use-provided name for the environment, e.g. They often contain sub-tasks, are stories that are part of a larger epic, or are simply linked to other issues using certain relationships. Accesses the values in an issue'sAffected services field. If you've already registered, sign in. [feature/ISSUE-123-some-work, feature/ISSUE-456-more-work]. I would like to use this in a reminder email, that is sent to two people, using as source two different people fields. [Custom Field].id}} - Returns the unique id for the field assigned by Jira. Properties are frequently used by add-ons and integrations to store values. {{commit.hash}} returns the SHA1 hash of the commit, e.g.4877576951f3eda43625d3345058e702dad3df0d. See, This allows access to data that was sent along with the incoming webhook, Added by: Send web request with "Wait for response" checked. Learn how to find the right Jira automation smart values for your issue fields in Jira Cloud. For example, you might count how many issues have a priority of 'highest' and then send an alert. Can be combined with other date and time smart values. {{sprint.isStarted}} - Returnstrue if the sprint has started, andfalse if not. @Simeon Ross - Any ideas on this one? {fieldChange.toString}}- Returns the new value as displayed. You're on your way to the next level! With our simple no-code rule builder, you can create automation rules to take care of everything from the most simple repetitive tasks to the most complex scenarios - all in a few clicks. {{versions.releaseDate}}- Returns the affects version's release date. If more than one flag has been created throughout the rule, {{flag}} will return the most recently-created flag. Or you could count how many issues have the same label, same fixVersion, etc. This example shows the previous status for issues that are transitioned. This will return a list of values, if the issue has more than one attachment. In this template, we show you how to sum up the story points of all sub-tasks then update the parent issue with this value. {{issue.latest.description}} - Returns the status's description. You can access an insight field's full name, key, or summary through the following smart values: You can access a Tempo Account field's properties through the following smart values: To test what your smart value returns, use the, The active issue. Use{{fieldChange.fromString}}and{{fieldChange.toString}}to access display values and{{fieldChange.from}}and{{fieldChange.to}}to access raw values (for a select field for example). Thanks for sharing the link back in this question, it might help others in future! Thank you@Bill Sheboy for answer,The custom field is a Date Picker type. {{flag.name}} returns the name of the feature flag. The{{#if }} statement does not seem to work :(, {{issue.issuetype.name}} | {{ #if( eq(issue.issuetype.name, "Task")) }} This is a task {{ / }}. However sometimes the two fields holds the same person, resulting in an email with twice the same name. Added by: Jira Triggers that edit an issue, All the fields that were changed. All of the issues found by the trigger are then treated as a single bundle of issues. If a field or value doesn't exist, it will return an empty value:{{invalid reference}}. You can access all fields of the Epic. Available only for the pull request created trigger. this is only available for some triggers. Examples of using smart values with dates. Accesses information fromJira Service Managementrequests. {{changelog.status}} - Changelog information for theStatus field. {{attachment.author}}: Returnsthe user who added the attachment. The option to created linked issues (and then pick the blocked option) exists, but only to pick the issue from the trigger value or the most recently created issue to create a link. For more information on when issues is available, see, Multiple comments on the active issue (this example is explained in detail in, Properties for versions include:name, description, archived, released, releaseDate, "Customer Request Type" in older instances of Jira. When a PR is merged in Bitbucket/GitHub/GitLab, then transition the issue in Jira. For example, if a rule is created that will comment on an issue when executed, the rule actor must have the Add comment permission, otherwise the rule will result in an error. All of the issues found by the trigger are then treated as a single bundle of issues. The rule actor is the user who executes a rule. Each of your rules will have an audit log that you can review to see when the rule was triggered, the final result of the execution, and any actions that may have been performed. Can be combined with other date and time smart values. These smart values are only available for the Commit created development trigger. {{issue.project}} - the project this issue is a part of. https://bitbucket.org/account/repo. {{pullRequest.title}} returns the title of the pull request, e.g. action: log to the audit file this value. The rule triggers on 'Issue created' and is followed by the 'Send web request' component. Understand the general concepts and best practices of automation in Atlassian Cloud products. Do more to earn more! The active issue. Jira smart values in automation rules. {{build.refs}} returns the refs of the build, e.g. OMGYou're right. For more information on when issues is available, seeRun a rule against issues in bulk. issue The active issue. At the same time, it would be to good to mention that it is Jira-cloud functionality only. Thisshould not be usedsince it requires an expensive reload of issue data. There are many ways you can edit a field. global admin section. These smart values are only available for the Build successful, Build failed and Build status changed developmenttriggers. To get a property in it, we should use{{webhookData.someValue.childValue}}. {{attachment.author.emailAddress}}: Returnsthe email address associated with the user name. When an epic is marked as done move all of its stories to done also. {{branch.repository.url}} returns the URL, e.g. Go to Jira administration console > System > Webhooks (in the Advanced section). These can be combined with other date and time smart values. Also provides the customer portal URL for Jira Service Management issues. Learn more about date smart values. I'll mention the docs discrepancies to the person that maintains our documentation. It resets every quarter so you always have a chance! Affects version of an issue as a list. In Linux/Mac OS, use a jq command, such as: In Windows, we can use Powershell's ConvertFrom-Json: Working with incoming webhook data in Automation for Jira. {{issue.comments.author.displayName}} - Returns the comment authors. Learn more about services in Jira Service Management. This example shows the previous status id (for use in another Edit action). This is a list of metadata that can be associated with a build. View the list of available triggers. This can be obtained by sending a webhook to a webhook test site (like https://requestbin.com) or by intercepting the message by enabling Jira's HTTP access logs and HTTP dump from the System > Logging and Profilingscreen and then checking the request data. You can check this by navigating to the "Custom fields" page in the. {{issue.created}} - Returns the issue's creation date. [Custom Field].defaultValue}} - Returns the value displayed on first view of the field. {{pullRequest.sourceBranch}} returns information related to the source branch for the pull request. Issues in Jira rarely exist in isolation. {{versions.released}}- Returnstrueif the affects version is released, andfalseif not. You can access the current watchers of an issue. On successful request, you will be able access webhook response data using the following smart values: The worklog entry that has just been logged against an issue. The active issue. All of the issues found by the trigger are then treated as a single bundle of issues. [property]}}, you can also access custom field information on your issues. These smart values can only be accessed through other root keys (e.g. Learn more about using smart values with sections and lists. What goes around comes around! {{comment.created}} - Returns the date and time of the comment. Smart values in Jira automation. If this issue is a sub-task, then parent refers to the parent issue. Through the dot notation you can access fields like issue type, status and custom fields (details on how you can use these to interact with Jira's REST api are here) These smart values are only available for the Branch created development trigger. Otherwise, register and sign in. - Any ideas on this one? : To do,In progress, orDone). In the dropdown menu, you simply choose the field you want to work on, including custom fields and then edit. What I didn't notice, is that I entered the value: {{issue.sprint.name}}. Jira Software Questions Smart value of trigger issue in automation Smart value of trigger issue in automation Eliyahu Klein Jan 09, 2023 Hi, I created an automation that created a value in a short text field. You were right, the rule was running too quickly, so the field was empty.I modify de trigger to give it time, and got the result expected. They allow you to access . In this component, we use the following settings:The email address of the reporter is captured in the smart value {{reporter.emailAddress}}, but we need to use it in a URL and therefore will use the smart value {{reporter.emailAddress.urlEncode . Through the dot notation you can access fields like issue type, status and custom fields (details on how you can use these to interact with Jira's REST api are, A list of issues generated by a trigger that runs a JQL search (, trigger when set to process in bulk). Send a daily Slack message with a list of issues still open in the Sprint. {{issue.epic.key}} - Returns the epic's key, e.g. A build represents the process in which files are converted into their final consumable form. Possible states include pending, in_progress, successful, failed, cancelled, or unknown. {{rule.name}} - Returns the name of the rule that is currently running. Accesses information related to a file attachment on an issue. Any property used with the{{issue}}smart value can also be used with{{createdIssue}}. {{createdBranch.repository.url}} - returns the repositorys URL. ^ I tested this with Issues that had been in a previous Sprint, and were in the new Sprint being started - and the rule was successful, enteringonlythe new Sprint's name into the Description field, no old Sprint names.

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jira smart values trigger issue